Privacy Policy

The controller responsible for the processing of your personal data is:

Only Apartments Real Estate S.L.
Carrer de Monsenyor Palmer, 1, Ponent
07014 Palma, Illes Balears, Spain
Email: info@onlyapartmentsre.com
Phone: +34 635 787 585

We process the following categories of personal data:

• Contact details you submit through our forms (name, email address, phone number, message, location of interest).
• Property information you share when requesting a valuation (address, size, condition, photos and any other details you provide).
• Viewing requests when you book a viewing for one of our listings.
• Technical data automatically collected by our hosting provider, such as IP address, browser type, device type and timestamps, used solely for security and basic site reliability.

We process your personal data only for clearly defined purposes:

• Responding to your enquiries, valuation requests and viewing bookings, based on your request prior to entering into a contract (Art. 6 (1)(b) GDPR).
• Providing our real estate services and related communication, based on contractual necessity (Art. 6 (1)(b) GDPR).
• Compliance with our legal obligations under Spanish tax, accounting and anti-money-laundering law, based on a legal obligation (Art. 6 (1)(c) GDPR).
• Improving the security and functioning of this website, based on our legitimate interest in operating a safe and reliable service (Art. 6 (1)(f) GDPR).

We do not sell your personal data. We share it only with carefully selected service providers who help us run the website and our business. These processors act on our instructions and under data processing agreements:

• Vercel Inc., website hosting and infrastructure.
• EmailJS, delivery of the contact, valuation and viewing request emails you submit.
• Google Maps (Google Ireland Ltd.), display of interactive maps for our listings.

Some of these providers may transfer data outside the European Economic Area. In that case, the transfer is protected by the appropriate safeguards required by the GDPR (such as the European Commission's Standard Contractual Clauses).

We keep your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data is typically deleted once the conversation has clearly ended and there is no ongoing client relationship. Data related to a contract is kept for the legally required retention periods under Spanish accounting and tax law (generally up to ten years).

Under the GDPR you have the right to:

• access the personal data we hold about you,
• request correction of inaccurate data,
• request deletion of your data, where applicable,
• request restriction of processing,
• object to processing based on our legitimate interest,
• request portability of the data you have provided to us,
• withdraw any consent at any time, without affecting prior lawful processing.

To exercise any of these rights, please contact us at info@onlyapartmentsre.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos, www.aepd.es).

We aim to keep our website as cookie-light as possible. We use only what is strictly necessary to provide the service and, where applicable, to load embedded maps. For details on the cookies used and how to manage them, please see our Cookies Policy.

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. Communication with this website is encrypted via HTTPS.

We may update this Privacy Policy from time to time to reflect changes in our services or in applicable law. The latest version will always be available on this page, with the "Last updated" date at the top.

For any question regarding this Privacy Policy or the processing of your personal data, please write to us at info@onlyapartmentsre.com.